Zynoxia Prime - Advanced Blockchain Oracle Systems & Financial Technology

Information We Collect

At Zynoxia Prime, we collect various types of information to provide you with our blockchain oracle services and educational programs. This includes information you provide directly when creating an account, participating in our learning programs, or contacting our support team.

Personal Information

Name, email address, phone number, and professional background details you provide during registration or account setup.

Technical Data

IP addresses, browser types, device information, and usage patterns to improve our platform's functionality and security.

Educational Progress

Learning module completions, assessment scores, and participation in educational activities to track your progress.

We also collect information automatically through cookies and similar technologies when you visit our website. This helps us understand how you interact with our platform and allows us to provide a more personalized experience.

How We Use Your Information

Your information serves multiple purposes in helping us deliver quality educational content and maintain secure blockchain oracle services. We process your data based on legitimate business interests and with your consent where required.

Providing access to our educational programs and tracking your learning progress
Communicating important updates about our services, courses, and blockchain oracle developments
Maintaining platform security and preventing unauthorized access to your account
Improving our educational content based on user engagement and feedback
Complying with legal obligations under Vietnamese data protection laws
Processing payments for premium educational content and certification programs
Providing customer support and responding to your inquiries

Marketing Communications: We may send you information about new courses, blockchain oracle updates, and educational opportunities. You can opt out of these communications at any time using the unsubscribe links in our emails or by contacting us directly.

Data Sharing and Third Parties

We take a conservative approach to sharing your personal information. Zynoxia Prime does not sell your data to third parties or engage in data brokerage activities. However, we may share information in specific circumstances:

Service Providers: We work with trusted technology partners who help us deliver our educational platform, process payments, and maintain security. These partners are contractually bound to protect your information.
Legal Requirements: We may disclose information when required by Vietnamese law or to protect our users and platform from fraudulent activities.
Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the transaction, with continued protection under this privacy policy.
Educational Partners: When you enroll in joint programs or certifications, we may share relevant academic progress with accredited educational institutions.

All third-party relationships are governed by strict data protection agreements that mirror our commitment to your privacy. We regularly audit these partnerships to ensure compliance with our standards.

Your Privacy Rights

Under Vietnamese data protection regulations and international privacy standards, you have several important rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

Access Right: Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correction Right: Update or correct any inaccurate or incomplete personal information in your account at any time.
Deletion Right: Request deletion of your personal information, subject to our legitimate business needs and legal obligations.
Data Portability: Receive your data in a structured format that can be transferred to another service provider.
Processing Restriction: Limit how we process your information while maintaining your account access.
Objection Right: Object to processing based on legitimate interests, including marketing activities.

To exercise any of these rights, contact us using the information provided below. We typically respond to requests within 30 days and may require identity verification to protect your information from unauthorized access.

Data Security and Protection

Security is fundamental to our blockchain oracle expertise, and we apply the same rigorous standards to protecting your personal information. Our security measures include both technical and organizational safeguards.

End-to-end encryption for sensitive data transmission and storage
Regular security audits and penetration testing of our systems
Multi-factor authentication requirements for administrative access
Employee training on data protection and security best practices
Incident response procedures for potential security breaches
Regular backup procedures with encrypted storage solutions

While we implement industry-leading security measures, we also recommend that you take steps to protect your account. Use strong, unique passwords and enable two-factor authentication when available. Never share your login credentials with others.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and maintain legitimate business records. Our retention periods vary based on the type of information and its purpose.

Account Information: Retained while your account is active, plus 7 years after account closure for legal compliance
Educational Records: Maintained for 10 years to support certification verification and academic transcripts
Marketing Data: Deleted within 2 years of your last interaction or immediately upon opt-out request
Technical Logs: Automatically deleted after 18 months unless needed for security investigations
Financial Records: Kept for 7 years as required by Vietnamese accounting and tax regulations

When data reaches the end of its retention period, we securely delete it using industry-standard methods that make recovery impossible. You can request early deletion of certain types of data by contacting our privacy team.

International Data Transfers

While Zynoxia Prime operates primarily within Vietnam, some of our technology partners and service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate protections are in place.

All international transfers are governed by adequacy decisions, standard contractual clauses, or other approved transfer mechanisms that provide equivalent protection to Vietnamese data protection standards. We regularly review these arrangements to ensure continued compliance.

Countries where your data may be processed include Singapore, Japan, and certain European Union member states, all of which have been assessed as providing adequate data protection frameworks compatible with Vietnamese regulations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our platform is used. We believe in transparency about these technologies and give you control over their use.

Essential Cookies: Required for basic website functionality and security. These cannot be disabled.
Preference Cookies: Remember your settings and customization choices across sessions.
Analytics Cookies: Help us understand user behavior and improve our platform's design and content.
Marketing Cookies: Used to deliver relevant content and track the effectiveness of our educational programs.

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may affect your ability to use some features of our platform, but core educational content will remain accessible.

Changes to This Privacy Policy

Privacy regulations and our business practices evolve over time, and we may need to update this policy to reflect these changes. We're committed to maintaining transparency about how we handle your information.

When we make significant changes to this privacy policy, we'll notify you through email and prominent notices on our website at least 30 days before the changes take effect. Minor updates, such as contact information changes, may be made without prior notice.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Policy